AddnessKnowledge
A place to write down how work gets done, so your team and AI read the same thing. Creating, linking to goals, sharing, and publishing.
Last updated: 2026-11-02
Knowledge is where your organization keeps how its work is done. Members and AI connected to Addness (Claude Code, Codex, ChatGPT, and more) can all read the knowledge you save.
What to do
Ideal
Company A accepts the proposal
How to do it
Create and send a proposal
When to use
When sending a proposal to a customer
AI reads both and proceeds
Claude Code・Codex
Goals hold the purpose and current state; Knowledge holds how-tos you use again and again
Ask AI to save it, and AI uses it from then on
Section titled “Ask AI to save it, and AI uses it from then on”Ask AI
Knowledge is created
Create and send a proposal
When to use
When sending a proposal to a customer
AI readsTimes read: 0
The next similar work
Once a how-to is saved, AI finds and reads it next time and proceeds the same way
Ask an AI connected to Addness, “Save the way we do this now as knowledge,” and the AI puts together the name, when to use, and how-to and creates the knowledge. The next time you ask for similar work, the AI finds and reads that knowledge and proceeds the same way. When it gets outdated, ask “Fix this knowledge,” and the AI fixes it.
What one knowledge entry contains
Section titled “What one knowledge entry contains”Knowledge › Sales
Create and send a proposal
When to use
When sending a proposal to a customer
- 1Read the notes from the last meeting
- 2Write the proposal using the template
- 3Have your manager check it, then send it
Claude Code (Smith)
Send a proposal to Company ACodex (Jones)
Send a proposal to Company B
One entry is a name, when to use, and how-to. The right side shows how many times AI read it
- Name: Start with a verb, like “Take a PR from review to merge”
- When to use: Write the situation in one line. People and AI use it to decide whether to open this knowledge
- How-to: Write the steps. You can use Markdown for headings and bullet lists
“AI reads” on the right shows how many times AI has read it and the history of the latest 20 reads (when, which AI, whose AI, and for which goal). A person just opening it on screen isn’t counted.
Press “Addness with this knowledge” to choose “Proceed with this how-to” or “Refine this knowledge” and hand it to AI. The handoff works the same way as Addness it on a goal (→ Home: Addness it).
Opening it and creating it on screen
Section titled “Opening it and creating it on screen”- Open: On desktop, press “More” in the sidebar, then “Other features,” and open “Knowledge” under “Streamline your work.” Pin it and you can open it directly from the sidebar. On mobile, it’s under “More” in the menu (≡) at the top left. In a newly created organization, this feature may have a lock. You can use it once you finish the challenge “Get to know Knowledge” or press “Skip and use it (no points)” (→ Challenges and feature locks).
- Create: Press “Add knowledge,” set the name, when to use, and the folder, then press “Create.” A screen for writing the how-to opens. To change it later, press “Edit”
- Search: The search box searches names, when to use, and the body all at once. You can filter by tags and owner
Linking to goals
Section titled “Linking to goals”Press ”＋ Add related data” → “Knowledge” at the right end of the “Details” heading in the goal detail, and choose the knowledge to use. If you can’t find it, you can create it right there and link it. Once linked, the “Knowledge” section appears, and you can also add more with “Add” in it.
- Knowledge linked to a parent goal is also listed on child goals under “From parent goals”
- When the AI reads a goal, it reads the linked knowledge too
- Linking doesn’t change who can see the goal or the knowledge
Detailed settings
Section titled “Detailed settings”Folders, tags, and owner
Section titled “Folders, tags, and owner”- Folder: You can also create folders inside folders. A folder that still has contents can’t be deleted
- Tags: Add the organization’s tags and filter by them in the list
- Owner: The person who created it becomes the owner. The owner can be changed to another member from the share screen
Who can see it, and sharing
Section titled “Who can see it, and sharing”- Knowledge you create can be read by everyone in the organization (including guests)
- With “Share,” choose “Everyone in the organization can read” or “Only shared members can read,” and give each member “Can read” or “Can edit”
- A folder’s sharing also applies to the knowledge inside it
- Organization admins can always see it, regardless of the share settings
- Only the owner and organization admins can move, delete, or publish it outside the organization. Guests can only read
Update history
Section titled “Update history”- Each time it’s edited, its version goes up by one, and “Update history” records who (including AI) changed what, and when
- People with edit permission can view an earlier version and go back to it with “Restore this version.” Restoring saves it as a new version, and the current version stays in the history
Showing it to people outside the organization
Section titled “Showing it to people outside the organization”- Turn on “Allow people outside the organization to read” on the share screen to create a public link. Anyone who knows the link can read it without signing in
- What’s visible is the name, when to use, how-to, the person who saved it, and the organization name. Linked goals, folders, tags, and history aren’t visible
- Edits made after publishing are reflected in the link right away. If you turn it off, the link can no longer be opened
- People who open the link can save it in their own organization with “Add to my Addness.” The saved copy is separate and doesn’t change when the original is edited
- If external publishing is turned off in the organization’s settings, you can’t publish
This article is written with the screens as of October 15, 2026.
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